Modifications to Programs and Policies (1:00-1:45) And What You Don't Know Can Hurt You (1:45-2:30)

  • September 29
  • 1:00 PM - 2:30 PM, Room 2
  • Presenters: Irene Bowen, Jim Terry, Don Brandon


When is a modification “necessary,” and what’s “reasonable”? Focuses on principles and difficult applications: service animals, Segways, shelters (e.g., for victims of domestic violence or the homeless). Learn from settlement agreements and technical assistance…and…
What can you learn from others about avoiding complaints and litigation? Examples and case studies, with a look at recent litigation and settlement agreements. How to respond to federal investigations.

Session Documents