Blackboard Collaborate Web Conferencing
UAA offers Blackboard Collaborate (formerly eLive) for instructors to deliver an effective learning experience through online, blended, and mobile learning. Instructors can use this tool as a meeting space to engage online students in real time discussion, use for online class office hours, provide a space for students to collaborate, and open their virtual classroom to guest speakers. Some instructors use the tool to record lectures. Users can join from MAC or PC and on their mobile devices.
Blackboard Collaborate is available for use from within your Blackboard course tools.
eLive and Collaborate are both available in Blackboard through Fall 2013. Starting in Spring 2014, you will no longer be able to creare new eLive sessions in Blackboard, but you will still be able to access previously recorded elive sessions. For more information visit the Collaborate Transition page.
Blackboard Collaborate Video Tutorial
Instructions and Resources for Student Support
Info to post on the whiteboard for your students when logged in to every session:
Example "Getting Started" email or Blackboard Announcement message for your students:
Known Issues and Workarounds
Mac OSX 10.8+ Collaborate Launcher
If you are using Mac OSX 10.8 and above and you are using collaborate for the first time, please download the Blackboard Collaborate Launcher for Mac before you start your session. This is a one time setup install. You may need to adjust your system application security to allow applications from anywhere before you can install the application. If you have any troubles please see the Blackboard Collaborate web conferencing - First Time Users article on the Blackboard Collaborate Knowledge Base.
Telephone Option: Audio Conference Bridge
One of the most exciting upgrades in Blackboard Collaborate is the option for our students to call in using an audio conference number. This can help with bandwidth and other issues students may have using audio on their computer. It allows for the video feed to come through better on the user's end as well.
Option 1: Setting up audio bridge for your session using your UA Audio Conference number
*This option is is valid if you have a toll-free UA audio conference number through UA OIT and your department. Your usual UA audio conference charges will apply to your department.
1. From within BbC Scheduling Manager, Go to Create (or edit) Session> Sharing. Enter your unique numbers using the following parameters:
Once in Session, you will need to connect to the teleconference to make it active by going to Tools>Telephony>Connect session to teleconference. A "teleconference" user will show up in your participant window.
* Be sure to "Disconnect from Teleconference" when your session is over, before closing your collaborate session.
Participant joining Audio conference
Use the telephone icon in the Audio/Video window:
They will then be given the toll-free phone number and PIN to call in.
Once the choose "OK" , their Audio feed to/from the computer will cut off, allowing the video/display feed to come through more clearly. All whiteboard, chat and feedback functions will still work for the student, and their audio will be recorded.
*Please note that the student may need to mute their phone when not talking.
*Breakout Rooms: The student using teleconference AND the generic "teleconference user" will BOTH need to be moved to the same breakout room if you are using breakout rooms.
Option 2: Using Blackboard Collaborate's integrated audio conference
This option ONLY provides a long distance number for your students to call. If this is a concern, you may want to think about setting up a toll-free UA audio conference number through UA OIT and your department.
This option only works if you DO NOT have a phone number set up in the sharing option.
Any participant can join using Tools>Telephony>Use Telephone for Audio:
*Please note again that this is a long distance number, which may, or may not, be an issue for your students.