'Consequential Conversations,' Dec. 9
by Jamie Gonzales |
Due to the increased demand for the Human Resource Services (HRS) workshop, "Consequential
Conversations," two new sessions have been added. Based on the book Crucial Conversations, this workshop will discuss the components of conversations with consequences, those
that involve differences in opinion, have strong emotions and where there is a potential
for loss. Have you ever been involved in a conversation like that? Did it go the way
that you wanted it to go? You will also hear about the amygdala hijack and how that
significantly affects the potential outcome of discussions. The workshop will cover
the visceral reactions we typically have when we are involved in consequential conversations,
how to recognize when conversations get off track, how to stop and develop a safe
environment where productive conversations can take place and then how to work together
with other participants to achieve the results you both are seeking. This workshop
will present you with skills that you can use on the job, in the community and at
home.
For more information, please contact Steve Hinds, senior HR consultant and training
manager, at ansph1@uaa.alaska.edu. To register, please visit the HRS calendar.