Notice of network outage for Nov. 5 and 6

Dear UAA Community,

Since last December, IT Services has been hard at work in the UAA datacenter replacing power and cooling systems that were in critical need of replacement. As part of this effort IT Services has also been repairing some lingering damage from the 2018 earthquake while improving resiliency for future events. The migration to this new equipment is scheduled to occur over the Nov. 5 weekend. This will include a planned internet and network outage overnight both the evening of Nov. 5 and 6.

UAA internet access and network services will not be available during the following windows of time:

• Friday, Nov. 5, starting at 10 p.m. through Saturday, Nov. 6, ending at 8 a.m.
• Saturday, Nov. 6, starting at 10 p.m. through Sunday, Nov. 7, ending at 8 a.m.

Impacted services include local network connectivity at the UAA Anchorage campus; between UAA, UAF and UAS; and to and from the internet. This outage will also impact internet connectivity to and from community campus locations, but will not impact communications within their local campus networks. Internally hosted systems at UAA including websites will also be offline. You can track the status of UAA hosted services at our status page.

UA-wide and Cloud services such as Banner, Blackboard/Canvas, UAOnline, Zoom, Google and Microsoft services will not be impacted as a result of these migrations. You can track the status of these services and more at OIT’s status page.

We appreciate your patience and support as we work to improve the reliability of these technology services to the UAA community.

Sincerely,
Bill Jacob
Interim Vice Chancellor for Administrative Services

November Archive