Job Opening - Student Account Analyst
by Green & Gold News |
The UAA Office of the Bursar serves the university community by managing student accounts and all other university receivables. Our customers are our students and the generous donors and agencies that support them in their educational pursuits.
The Office of the Bursar invites applicants for the position of Student Account Analyst. We are looking for someone who wants to join a fun team, and has aptitude and a
willingness to learn with on-the-job training. UA provides a generous compensation
package that includes excellent benefits including retirement options, annual leave,
12 paid holidays per year, tuition waivers for employees and their dependents, and
affordable medical, dental, and vision care coverage.
Duties:
SPECIAL PROGRAMS PROCESSING: Process athletic stipends for room and/or board approved student-athletes, calculating
foreign tax withholding as appropriate. Process private loan and scholarship returns
based on donor criteria. Receive student Petition for Refund requests, log and prepare
for committee review, outreaching to students for additional documentation as needed.
Process and archive approved requests. Maintain returned and uncashed checks log,
outreach to students, and cancel returned and stale dated checks on the student account.
Correct application of payment errors. Additional projects as assigned.
CUSTOMER SERVICE: Provide support to the Office of the Bursar Call Center, department email accounts, and lobby check-in system, providing the highest level of customer service and ensuring compliance with the Family Educational Rights & Privacy Act (FERPA). Provide accurate information in a professional manner to students and external agencies inquiring about their account status including charges, credits, adjustments, and payments as well as University, state, and federal policies and procedures. Provide support and guidance to other Office of the Bursar team members and other areas of the university as needed. Identify inefficiencies to promote operational excellence and coordinate process improvements of service to students and the University community.
FISCAL RECORDS MAINTENANCE: Maintain department fiscal records according to established UA retention criteria. File daily work and scan records to OnBase. Purge records beyond retention schedules. Gather documentation in response to internal and external audit requests.
DISBURSEMENTS: Process direct deposit, check, and credit card refunds for payments in excess of
account charges to students and agencies in accordance with established University
of Alaska Cash Management and UAA Office of the Bursar policies & procedures, as well
as applicable federal, state, agency, and donor criteria. Ensure student eligibility
for various funding sources by researching student accounts, verifying enrollment
requirements, reviewing award criteria, and exercising strong attention to detail
and familiarity with university, federal, state, and private agency regulations. Process
athletic stipends for any room and/or board approved student-athletes. Process private
loan and scholarship returns based on donor criteria. Lead student employees in processing
of daily work.
To view the job posting and apply, please visit Careers at UA.
"Job Opening - Student Account Analyst " is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.