Mission

To provide a safe, comfortable, attractive, and sustainable environment and transportation services for our campus users.    

Vision

To provide our users with the best service possible.  

 Strategy

• Recognize our strengths - our people  

• Survey our customers and seek continuous improvement  

• To measure our performance versus our plan  

• Always seeking improvement  

• Define and Refine our Best practices  

• Take full advantage of available resources  

• Seek best value in our acquisitions    

• Provide the best possible Customer Service   

Values

• Being Responsible, Honest and Trustworthy  

• Working Together as a Successful and Respected Team  

• Listening to and be Respectful of Others  

• Providing Prompt, Professional, and Quality service  

• Being Inspired to Learn and Grow Professionally  

• Celebrating Success  

• Working Safely  

• Having fun  

• Placing Decision Making as Close to the Customer as Possible  

Facilities Maintenance and Operations encompasses various disciplines related to maintaining and caring for the Universities physical plant.  

If you have a non-emergent maintenance or operational support need, and you have access to AiM, please submit a Customer Service Request through AiM.  If you do not have AiM access please submit a Maintenance Request Form, or please email the Work Management Desk (uaa_fcsbusiness@alaska.edu). 

Facilities emergencies call directly to 907-786-6980. 

After hours emergencies call UPD at 907-786-1120. 

Our service shops include:  

• Building Automation Systems (energy management) 

• Building Maintenance (carpentry, roofing, locksmithing, painting) 

• Custodial Services (link to Custodial page) 

• Fleet Maintenance (link to fleet maintenance page) 

• Vehicle Rentals (link to vehicle rental page) 

• Grounds and Horticulture Maintenance (link to grounds page) 

• Mechanical Maintenance (plumbing and HVAC) 

• Electrical Maintenance (lighting and generators) 

• Fire Protection (alarms and fire suppression) 

Regular Service Hours: 
Monday – Friday 7:00 AM – 3:30 PM 
 
Physical Address 
UAA Facilities Maintenance & Operations  
3300 Seawolf Drive  
Gordon Hartlieb Hall  
Anchorage, AK 99508  

Mailing Address 
UAA Facilities Maintenance & Operations 
3211 Providence Drive, GHH 129 
Anchorage, AK 99508  

Email – uaa-fmo@alaska.edu